FAQs
Supplies
What supplies do I need?
UH, WINE. AND FRIENDS. AND "TOXIC" ON REPEAT.
All the supplies you need are outlined in this PDF OR via this video.
Supply Guidance
We have a convenient supply worksheet for you to download and print. Get it here.
How many buckets should I buy?
Take this quiz to find out how many buckets/trash cans you need.
Do you sell buckets?
We do not currently sell buckets for your flower prep. We love cheap, plastic bathroom trash cans from Walmart or the dollar store.
Can I buy my flowers from you?
Yes! We sell flowers for DIY wedding at our sister site Flower Moxie. Visit us at flowermoxie.com
Shipping
How soon do I need to order supplies to arrive in time for my wedding?
It is best to order your supplies at least 14 days before the date you need them. We do offer expedited shipping which is recommended if your event is less than 14 days away.
How quickly can I get my supply order?
Supplies are shipped FedEx Ground or USPS. All supply orders are sent immediately to the warehouse to be fulfilled. Back ordered items or order issues such as an incorrect address may delay order processing. We will notify you as soon as your supply order ships. Most orders arrive within 14 days of being shipped. Flower Moxie cannot control delays caused by FedEx or USPS.
Do you ship outside of the US?
No, we currently cannot ship outside of the United States.
Do you offer expedited shipping?
Yes! For a flat $25 fee, regardless of total purchase price, we can expedite your order. This means it will ship within 24 hrs Monday-Friday and will get priority over other orders. It will also be shipped via FedEx 2Day so you should have your order approx. 3 business days after you place it. This shipping option is available at checkout.
What is the shipping fee for supplies?
For all supply orders under $50, we have a $10 shipping fee. All supply orders above $50 have free shipping!
Do you offer insurance and tracking? What is Route?
Route offers you "peace of mind" package protection for all of your orders at an affordable price.
Route Package Protection is automatically added at checkout and unlocks full package protection and seamless resolution for order issues. If you decide you do not want Route, you may remove it from your cart before you check out.
Additionally, Route automatically connects to everything you’ve ordered from all your favorite retailers while allowing you to visually track your packages, anytime, anywhere.
Download the Route app for iOS on the Apple App Store.
Download the Route app for Android on the Google Play Store.
General Questions
What happens if a supply item or dried flowers is on back order or unavailable after I purchase?
We will offer an alternative/substitution or simply refund you for the item, it will be your choice! Due to COVID, imported product has been more difficult to obtain.
Why do you sell plastic vases instead of glass or metal?
We feel that plastic is the most cost efficient choice plus plastic is easily paintable for the ultimate customization! Plus the lightweight plastic vases save you money on shipping and they won't break in transit like glass could.